Wednesday, October 30, 2013

The Long List Of Health Apps Features Few Clear Winners

More From Shots - Health News HealthOnline Advice Can Hurt Teens At Risk For Suicide, Self-HarmHealthNotices Canceling Health Insurance Leave Many On EdgeHealthThe Long List Of Health Apps Features Few Clear WinnersHealthWhy Insurers Cancel Policies, And What You Can Do About It

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Tuesday, October 29, 2013

Insurance Cancellations Elbow Out Website Woes At Health Hearing

More From Shots - Health News HealthFor A Longer Life, You Might Try Mowing The LawnHealth CareInsurance Cancellations Elbow Out Website Woes At Health HearingHealthShort-Term Insurance Skirts Health Law To Cut CostsHealthHow A Wandering Brain Can Help People Cope With Pain

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Saturday, October 26, 2013

PR Experts: Obamacare Message (Not Just The Site) Needs Fix

More From It's All Politics Health CarePR Experts: Obamacare Message (Not Just The Site) Needs FixPolitics'Ready For Hillary' SuperPAC Gains Backing From SorosPoliticsFriday Morning Political Mix: Monkeys, Donkeys and the NSAPoliticsTeen Drinking Party Leaves Md. Attorney General With Headache

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Friday, October 25, 2013

Pennsylvania Governor Talks Up Plan To Expand Medicaid His Way

More From Shots - Health News BusinessFor Obamacare To Work, It's Not Just About The NumbersHealthPennsylvania Governor Talks Up Plan To Expand Medicaid His WayHealthWhat If Husbands Had A GPS To Help Wives With Breast Cancer?HealthWhy Engineers Want To Put B Vitamins In 3-D Printers

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Wednesday, October 23, 2013

White House Turns To 'Rock Star' Manager For Obamacare Fix

More From It's All Politics PoliticsWhite House Turns To 'Rock Star' Manager For Obamacare FixPoliticsGOP Pollster: What Went Wrong, And WhyPoliticsWednesday Morning Political Mix: Troll, Trial, TribulationPoliticsFor Democrats, Obamacare Web Woes Create 2014 Headache

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Tuesday, October 22, 2013

How Politics Set The Stage For The Obamacare Website Meltdown

More From Shots - Health News HealthWant Your Daughter To Be A Science Whiz? Soccer Might HelpHealth CareDoctors Enlist Therapists To Deliver Better, Cheaper CareHealthOnline Insurance Brokers Stymied Selling Obamacare PoliciesHealthHow Health Law Affects Fertility Treatment, Health Savings Accounts

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How Health Law Affects Fertility Treatment, Health Savings Accounts

More From Shots - Health News HealthWant Your Daughter To Be A Science Whiz? Soccer Might HelpHealth CareDoctors Enlist Therapists To Deliver Better, Cheaper CareHealthOnline Insurance Brokers Stymied Selling Obamacare PoliciesHealthHow Health Law Affects Fertility Treatment, Health Savings Accounts

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Monday, October 21, 2013

Obama: Health Care Site Is Troubled; Affordable Care Act Is Not

More From The Two-Way NewsHaitians Call For Release Of Migrants Who Survived CapsizingNewsGeorge Washington University Misrepresented Its Admission PolicyBusinessIt's Back To The Future For E-Cigarette Ads, At Least For NowThe Two-WayCold Crime: Jell-O Stolen From Work Fridge Sparks Police Call

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How Long Do They Really Have To Fix That Obamacare Website?

More From Shots - Health News Health CareHow Long Do They Really Have To Fix That Obamacare Website?HealthScientists Grow New Hair In A Lab, But Don't Rush To Buy A CombHealthFirst Polio Cases Since 1999 Suspected In SyriaHealthBreast Milk Bought Online Has High Levels Of Bacteria

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Friday, October 18, 2013

Obamacare Fight Leads Sen. Roberts To Turn Against Old Friend Sebelius

More From It's All Politics RemembrancesTom Foley, A House Speaker Who Embraced Compromise And ComityPoliticsConservative Group Backs Challenge To 'Liberal' McConnellPoliticsAfter Budget Fight, No Sign Of Cease-FirePoliticsObama's Immigration Pivot Hits A Bruised GOP's Weak Spot

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Thursday, October 17, 2013

If A Tech Company Had Built The Federal Health Care Website

Listen to the Story 3 min 56 sec Playlist Download Transcript  

HealthCare.gov was meant to create a simple, easy way for millions of Americans to shop for subsidized health care.

Instead, in a little two more than weeks, it has become the poster child for the federal government's technical ineptitude.

A dysfunctional contracting system clearly bears some of the blame. But entrepreneurs in Silicon Valley likely would have approached the project differently from the start.

A week after the site launched, NPR spoke to Suzanne Cloud, a jazz musician based in Philadelphia. At that point, Cloud had spent hours on the site, trying to sign up for coverage. "Something went wrong, and it just went to a page with all kinds of html stuff," she said.

This week, Cloud says she gave up on the website and ended up registering by phone. The folks on the phone took all of her information � then asked if she'd like to pick out her plan online or receive information about her health care options via snail mail.

Cloud chose snail mail. "Once I signed up with the telephone, I didn't go back and try the site again," she said.

At 17 days old, HealthCare.gov has become a bit of a joke � even to folks like Cloud, who were eagerly awaiting its rollout.

So how could a roughly $400 million software project that had been in the works for years have so many problems at its launch? One bit of advice from Silicon Valley: Start small.

"It's not as if Facebook says, 'OK, here is our six-year plan for how we're going to make Facebook.com,' " says entrepreneur Ben Balter. "They build one feature at a time, and take a step back, look at how the feature is be used, before they go on to the next feature."

Balter says you build something small, you test it, and when it works for your users, then you take the next step. Right now, Balter works for GitHub.

"GitHub is a social code-sharing service," he says. "Think of it like Facebook for code. So instead of posting pictures of your kids or posting ... on Twitter what you had for lunch, you are showing what projects you're working on."

By sharing the code you are writing, lots of people can critique it, find the bugs, offer ideas and make sure it works. It's called open source, and Balter believes HealthCare.gov should have been written that way from the start.

"Why would you make that code private?" Balter asks.

But often when things don't work in government, the impulse is to duck and cover and clamp down on information.

"I think the key reason is the way projects get funded," says Michael Cockrill, who used to work in startups and is now the chief information officer for Washington state.

He says to get a software project funded in the public sector, typically you have say exactly what it is going to do, spell how much it will cost and when you will finish.

"As a result, you end up creating this culture that is all about doing what you said you were gonna do," Cockrill says.

It's a culture that is risk-adverse and terrified of public failure. You can't learn from little failures or adjust course midstream. And instead of taking big jobs, breaking them down into small tasks and testing for success at each step, a project like HealthCare.gov becomes a giant all-or-nothing gamble.

Cockrill says too often it's a gamble taxpayers loose.

"You've made all these commitments about what you are going to build. What is it going to look like upfront," Cockrill says. "And even if the market changes underneath you, and even if your customers need something different � which you know always happens � you made a commitment a big public commitment, and they've written it into budgets and law."

Cockrill and many others around the country are trying to help governments become more flexible and agile as they embark on software development projects.

"It's really hard to convince people to kind of trust you," he says. "Especially when you are saying, 'Look I don't know exactly what is going to look like � but we are going to do what matters most first.' "

Share Facebook Twitter Google+ Email Comment More From Technology TechnologyIf A Tech Company Had Built The Federal Health Care WebsiteTechnologyMore Angst For College Applicants: A Glitchy Common App TechnologyInnovation: A Portable Generator Charges Devices With FireNational SecurityAre We Moving To A World With More Online Surveillance?

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Wednesday, October 16, 2013

To Reduce Patient Falls, Hospitals Try Alarms, More Nurses

More From Shots - Health News HealthFamily Caregiving Can Be Stressful, Rewarding And Life-AffirmingHealth CareTo Reduce Patient Falls, Hospitals Try Alarms, More NursesHealthHitches On Health Exchanges Hinder Launch Of Insurance Co-opHealthBioethicists Give Hollywood's Films A Reality Check

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To Reduce Patient Falls, Hospitals Try Alarms, More Nurses

More From Shots - Health News HealthFamily Caregiving Can Be Stressful, Rewarding And Life-AffirmingHealth CareTo Reduce Patient Falls, Hospitals Try Alarms, More NursesHealthHitches On Health Exchanges Hinder Launch Of Insurance Co-opHealthBioethicists Give Hollywood's Films A Reality Check

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To Reduce Patient Falls, Hospitals Try Alarms, More Nurses

More From Shots - Health News HealthFamily Caregiving Can Be Stressful, Rewarding And Life-AffirmingHealth CareTo Reduce Patient Falls, Hospitals Try Alarms, More NursesHealthHitches On Health Exchanges Hinder Launch Of Insurance Co-opHealthBioethicists Give Hollywood's Films A Reality Check

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Tuesday, October 15, 2013

Medicare Begins Open Enrollment, With An Online Caveat

More From The Two-Way SportsFeel Old Yet? Roddick And Blake Will Play On Senior CircuitNewsFitch Places U.S. Under Review For A Credit DowngradeThe Two-WaySupreme Court To Weigh EPA Permits For Power Plant EmissionsNewsFISA Court: We Approve 99 Percent Of Wiretap Applications

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Friday, October 11, 2013

FAQ: A Young Adult's Guide To New Health Insurance Choices

This is one of several explainers to help consumers navigate their health insurance choices under the Affordable Care Act, or as some call it, Obamacare. Click here for answers to other common questions. Have a question we missed? Send it to health@npr.org. We may use it in a future on-air or online segment.

So I have to carry health insurance?

Yes, just about everyone is required to have insurance as of Jan. 1, 2014, or else they'll be liable for a tax penalty. That coverage can be supplied through your job (including COBRA or a retirement plan), Medicaid or the VA, or an individual policy that you purchase. The penalty for not having health insurance, at least for 2014, is up to $95 per adult and $47.50 per child or 1 percent of your taxable income � whichever is greater. It does go up substantially in a couple of years, eventually to a maximum of 2.5 percent of taxable income. For more on the health insurance mandate and penalties, see this FAQ.

How long can I stay covered by my parents' insurance?

Nearly all young people can stay on their parents' plan until age 26, even if they're married, financially independent and no longer live with their parents. Young adults who are offered coverage through their own jobs can choose that plan or stick with their parents' plan if they prefer.

What if my parents don't have insurance or are buying subsidized coverage at an exchange is cheaper than staying on my parents' insurance?

Almost anyone can shop for coverage on the health insurance marketplace. But you will only be eligible for subsidies to reduce the cost of coverage under certain circumstances. If your parents don't claim you as a dependent on your tax return and your own income is between 100 and 400 percent of the federal poverty level ($11,490 and $45,960 in 2013), you could be eligible for premium tax credits on the exchange. But if your parents do claim you as a dependent, your eligibility for subsidies will be based on your family's income, not just your own.

Is there any reason not to sign on with my parents' plan?

Apart from general cost and coverage considerations, there are a few specifics to keep in mind when weighing a parent's plan. If you are studying or working in areas away from your parents' home, there may be no local providers who are in their insurance network, and going to out-of-network doctors or hospitals can be expensive. If you're healthy, delaying a doctor visit until you return home may not be a problem, but if you have chronic conditions that may not be feasible.

In addition, if you plan to become pregnant while on your parents' plan, you should check to make sure maternity benefits are covered. Although by law most group plans must provide maternity coverage for employees and their spouses, children aren't protected by the law, and employers don't always provide coverage.

What if my parents are on Medicare? Can I join them?

No. Medicare is primarily a program for individuals who are 65 and older. There's no family coverage available.

I'm a college student. How does the Affordable Care Act affect me?

The first thing students need to know is that if they DO have student insurance through their college or university, that's been deemed to satisfy the requirement that individuals have health insurance starting in 2014.

Then there's the question of what happens if you can't afford the insurance your school offers or what to do if your school doesn't offer coverage.

First, if you're a full-time student and you're not working, or if you're working just part-time, you probably don't earn enough to trigger the requirement to have health insurance. It applies only to people who earn enough to have to file income taxes; that's just under $10,000 this year for a single person under age 65.

What if you DO want health insurance? One popular part of the law lets young adults stay on their parents' health insurance plans until they turn 26. And in states that opt to expand Medicaid, that's an option for college and graduate students that hasn't been available before. It's for people who earn up to 133 percent of poverty, or about $15,000 a year for an individual. But only about half the states are planning to expand Medicaid.

Even the Bronze plan is too expensive for me. Are there other options?

People up to age 30 will have the option of buying a catastrophic plan that will cover only minimal services until they meet a deductible of roughly $6,400. The premium is usually much lower than the other plans. After the deductible is met, the plan covers the 10 essential health benefits � a kind of "safety net" coverage in case you have an accident or serious illness, according to the Healthcare.gov website. Catastrophic plans usually do not provide coverage for services like prescription drugs or shots. And there are other limits.

According to Healthcare.gov:

In the Marketplace, catastrophic plans are available only to people under 30 and to some low-income people who are exempt from paying the fee because other insurance is considered unaffordable or because they have received "hardship exemptions". Marketplace catastrophic plans cover 3 annual primary care visits and preventive services at no cost.

Can young adults qualify for Medicaid?

Depending on your income and where you live, some young adults may qualify for Medicaid under the law's provisions that expand coverage to individuals with incomes up to just under $16,000. States can decide whether to adopt the expansion; about half have done so. (See our FAQ on the Medicaid expansion here.)

See other Frequently Asked Questions on the Affordable Care Act:

Understanding The Health Insurance Mandate And Penalties For Going Uninsured All About Health Insurance Exchanges And How To Shop At Them What Retirees And Seniors Need To Know About The Affordable Care Act How Obamacare Affects Employers And How They're Responding Where Medicaid's Reach Has Expanded � And Where It Hasn't


Additional coverage from NPR Member Stations:

California (KQED, San Francisco) California (KPCC) California (KXJZ Capital Public Radio, Sacramento) Colorado (Colorado Public Radio) Massachusetts (WBUR, Boston) Minnesota (Minnesota Public Radio) Georgia (WABE, Atlanta) New York (WNYC) Oregon (Oregon Public Broadcasting) Pennsylvania (WHYY newsworks.org) Texas (KUHF) Texas (KUT, San Antonio)

This FAQ was produced through a collaboration between NPR and Kaiser Health News, an editorially independent program of the Henry J. Kaiser Family Foundation, a nonpartisan health-care policy research organization. The Kaiser Family Foundation is not affiliated with Kaiser Permanente.

Share Facebook Twitter Google+ Email Comment More From The Affordable Care Act, Explained HealthFAQ: Where Medicaid's Reach Has Expanded � And Where It Hasn'tHealthFAQ: How Obamacare Affects Employers And How They're RespondingHealthFAQ: What Retirees And Seniors Need To Know About The Affordable Care ActHealthFAQ: A Young Adult's Guide To New Health Insurance Choices

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Wednesday, October 9, 2013

Millions of Poor Are Left Uncovered by Health Law

From the New York Times –

A sweeping national effort to extend health coverage to millions of Americans will leave out two-thirds of the poor blacks and single mothers and more than half of the low-wage workers who do not have insurance, the very kinds of people that the program was intended to help, according to an analysis of census data by The New York Times.

Because they live in states largely controlled by Republicans that have declined to participate in a vast expansion of Medicaid, the medical insurance program for the poor, they are among the eight million Americans who are impoverished, uninsured and ineligible for help. The federal government will pay for the expansion through 2016 and no less than 90 percent of costs in later years.

Those excluded will be stranded without insurance, stuck between people with slightly higher incomes who will qualify for federal subsidies on the new health exchanges that went live this week, and those who are poor enough to qualify for Medicaid in its current form, which has income ceilings as low as $11 a day in some states.

People shopping for insurance on the health exchanges are already discovering this bitter twist.

�How can somebody in poverty not be eligible for subsidies?� an unemployed health care worker in Virginia asked through tears. The woman, who identified herself only as Robin L. because she does not want potential employers to know she is down on her luck, thought she had run into a computer problem when she went online Tuesday and learned she would not qualify.

At 55, she has high blood pressure, and she had been waiting for the law to take effect so she could get coverage. Before she lost her job and her house and had to move in with her brother in Virginia, she lived in Maryland, a state that is expanding Medicaid. �Would I go back there?� she asked. �It might involve me living in my car. I don�t know. I might consider it.�

The 26 states that have rejected the Medicaid expansion are home to about half of the country�s population, but about 68 percent of poor, uninsured blacks and single mothers. About 60 percent of the country�s uninsured working poor are in those states. Among those excluded are about 435,000 cashiers, 341,000 cooks and 253,000 nurses� aides.

�The irony is that these states that are rejecting Medicaid expansion � many of them Southern � are the very places where the concentration of poverty and lack of health insurance are the most acute,� said Dr. H. Jack Geiger, a founder of the community health center model. �It is their populations that have the highest burden of illness and costs to the entire health care system.�

The disproportionate impact on poor blacks introduces the prickly issue of race into the already politically charged atmosphere around the health care law. Race was rarely, if ever, mentioned in the state-level debates about the Medicaid expansion. But the issue courses just below the surface, civil rights leaders say, pointing to the pattern of exclusion.

Every state in the Deep South, with the exception of Arkansas, has rejected the expansion. Opponents of the expansion say they are against it on exclusively economic grounds, and that the demographics of the South � with its large share of poor blacks � make it easy to say race is an issue when it is not.

In Mississippi, Republican leaders note that a large share of people in the state are on Medicaid already, and that, with an expansion, about a third of the state would have been insured through the program. Even supporters of the health law say that eventually covering 10 percent of that cost would have been onerous for a predominantly rural state with a modest tax base.

�Any additional cost in Medicaid is going to be too much,� said State Senator Chris McDaniel, a Republican, who opposes expansion.

The law was written to require all Americans to have health coverage. For lower and middle-income earners, there are subsidies on the new health exchanges to help them afford insurance. An expanded Medicaid program was intended to cover the poorest. In all, about 30 million uninsured Americans were to have become eligible for financial help.

But the Supreme Court�s ruling on the health care law last year, while upholding it, allowed states to choose whether to expand Medicaid. Those that opted not to leave about eight million uninsured people who live in poverty ($19,530 for a family of three) without any assistance at all.

Poor people excluded from the Medicaid expansion will not be subject to fines for lacking coverage. In all, about 14 million eligible Americans are uninsured and living in poverty, the Times analysis found.

The federal government provided the tally of how many states were not expanding Medicaid for the first time on Tuesday. It included states like New Hampshire, Ohio, Pennsylvania and Tennessee that might still decide to expand Medicaid before coverage takes effect in January. If those states go forward, the number would change, but the trends that emerged in the analysis would be similar.

Mississippi has the largest percentage of poor and uninsured people in the country � 13 percent. Willie Charles Carter, an unemployed 53-year-old whose most recent job was as a maintenance worker at a public school, has had problems with his leg since surgery last year.

His income is below Mississippi�s ceiling for Medicaid � which is about $3,000 a year � but he has no dependent children, so he does not qualify. And his income is too low to make him eligible for subsidies on the federal health exchange.

�You got to be almost dead before you can get Medicaid in Mississippi,� he said.

He does not know what he will do when the clinic where he goes for medical care, the Good Samaritan Health Center in Greenville, closes next month because of lack of funding.

�I�m scared all the time,� he said. �I just walk around here with faith in God to take care of me.�

The states that did not expand Medicaid have less generous safety nets: For adults with children, the median income limit for Medicaid is just under half of the federal poverty level � or about $5,600 a year for an individual � while in states that are expanding, it is above the poverty line, or about $12,200, according to the Kaiser Family Foundation. There is little or no coverage of childless adults in the states not expanding, Kaiser said.

The New York Times analysis excluded immigrants in the country illegally and those foreign-born residents who would not be eligible for benefits under Medicaid expansion. It included people who are uninsured even though they qualify for Medicaid in its current form.

Blacks are disproportionately affected, largely because more of them are poor and living in Southern states. In all, 6 out of 10 blacks live in the states not expanding Medicaid. In Mississippi, 56 percent of all poor and uninsured adults are black, though they account for just 38 percent of the population.

Dr. Aaron Shirley, a physician who has worked for better health care for blacks in Mississippi, said that the history of segregation and violence against blacks still informs the way people see one another, particularly in the South, making some whites reluctant to support programs that they believe benefit blacks.

That is compounded by the country�s rapidly changing demographics, Dr. Geiger said, in which minorities will eventually become a majority, a pattern that has produced a profound cultural unease, particularly when it has collided with economic insecurity.

Dr. Shirley said: �If you look at the history of Mississippi, politicians have used race to oppose minimum wage, Head Start, all these social programs. It�s a tactic that appeals to people who would rather suffer themselves than see a black person benefit.�

Opponents of the expansion bristled at the suggestion that race had anything to do with their position. State Senator Giles Ward of Mississippi, a Republican, called the idea that race was a factor �preposterous,� and said that with the demographics of the South � large shares of poor people and, in particular, poor blacks � �you can argue pretty much any way you want.�

The decision not to expand Medicaid will also hit the working poor. Claretha Briscoe earns just under $11,000 a year making fried chicken and other fast food at a convenience store in Hollandale, Miss., too much to qualify for Medicaid but not enough to get subsidies on the new health exchange. She had a heart attack in 2002 that a local hospital treated as part of its charity care program.

�I skip months on my blood pressure pills,� said Ms. Briscoe, 48, who visited the Good Samaritan Health Center last week because she was having chest pains. �I buy them when I can afford them.�

About half of poor and uninsured Hispanics live in states that are expanding Medicaid. But Texas, which has a large Hispanic population, rejected the expansion. Gladys Arbila, a housekeeper in Houston who earns $17,000 a year and supports two children, is under the poverty line and therefore not eligible for new subsidies. But she makes too much to qualify for Medicaid under the state�s rules. She recently spent 36 hours waiting in the emergency room for a searing pain in her back.

�We came to this country, and we are legal and we work really hard,� said Ms. Arbila, 45, who immigrated to the United States 12 years ago, and whose son is a soldier in Afghanistan. �Why we don�t have the same opportunities as the others?�

Is Obamacare Enough?

Without Single-Payer, Patchwork U.S. Healthcare Leaves Millions Uninsured

From Democracy Now –

Despite helping expanding affordable insurance, “Obamacare” maintains the patchwork U.S. healthcare system that will still mean high costs, weak plans and, in many cases, no insurance for millions of Americans. We host a debate on whether the Affordable Care Act goes far enough to address the nation�s health crisis with two guests: Dr. Steffie Woolhandler, a primary care physician and co-founder of Physicians for a National Health Program; and John McDonough, a professor at the Harvard School of Public Health and former senior adviser on national health reform to the U.S. Senate Committee on Health, Education, Labor, and Pensions. Between 2003 and 2008, McDonough served as executive director of Health Care for All in Massachusetts, playing a key role in the passage of the 2006 Massachusetts health reform law, known as “Romneycare,” regarded by many as the model for the current federal healthcare law.

Tuesday, October 8, 2013

'Navigator' Helps ER Patients Who Don't Need Emergency Care

Listen to the Story 6 min 49 sec Playlist Download Transcript   Enlarge image i

New York City's Montefiore Medical Center, located in the Bronx, has one of the busiest emergency rooms in the nation.

Robert Benson

New York City's Montefiore Medical Center, located in the Bronx, has one of the busiest emergency rooms in the nation.

Robert Benson Enlarge image i

Nurse Wendy Shindler helps people who show up at the Montefiore Medical Center emergency room. The vast majority of the patients have Medicare or Medicaid coverage.

Courtesy of Wendy Shindler

Nurse Wendy Shindler helps people who show up at the Montefiore Medical Center emergency room. The vast majority of the patients have Medicare or Medicaid coverage.

Courtesy of Wendy Shindler “ This job is so amazing because I'm advocating for the patients. I'm like a GPS system, where I go north, south, east, west, and I figure out a plan for the patients.- Patient Navigator Wendy Shindler Each week, Weekend Edition Sunday host Rachel Martin brings listeners an unexpected side of the news by talking with someone personally affected by the stories making headlines. Wendy Shindler, a nurse, works in the waiting room of New York City's Montefiore Medical Center's emergency department, where she identifies patients waiting for services who don't actually need emergency room-level care. The program is an intervention aimed at improving care at the busy Bronx hospital while reducing costs. "The ER was admitting everybody, and they weren't getting paid � Medicare wasn't paying them for everything," Shindler tells NPR's Rachel Martin. "And they said, we have to figure out a way to help the community so they can stay out of the hospital." So, Shindler, who had ER and case management experience, became the hospital's patient navigator. Not everyone was on board with the change at first. "The doctors in the emergency room, they were concerned because they thought they needed to admit everybody," says Shindler. Obviously, there's a liability concern when a patient with chest pains is referred to a cardiologist the next day, instead of being admitted. "What I did was, I gave them feedback from the cardiologist the next day," says Shindler, "and said, 'Listen, the patients did go and they're getting good care and they're doing OK in the community.'" And, she points out, the patients were happier, too. After about a year and a half, the doctors came around. "I still remember when they said to me, 'Wendy, you're part of the team. You made it. We see what you can do for us.'" Join Our Sunday Conversation Should emergency rooms be able to turn more people away? Tell us on Weekend Edition's Facebook page, or in the comments section below.

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